Operations Manager

Operations Manager - Care at Home 

VALUES BASED JOB DESCRIPTION AND PERSON SPECIFICATION

Job Title: Operations Manager

Reports to: Director

Job overview:~ Develop and maintain effective working relationships with the line manager for the service.
~ Liaise with the provider ensuring all necessary reports are sent timeously.
~ Create and uphold an open, positive and inclusive management culture.
~ Develop and communicate the strategic plans for Caring Hearts Scotland.
~ Oversee the implementation of Caring Hearts Scotland policies and procedures.
~ Evaluation of the service goals and quality objectives.
(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required.)

Office Location: Caring Hearts Scotland, 301 Embroidery Mill, Paisley, PA1 1TJ but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours: Monday to Friday, 8.30am to 5pm and any other hours which may be required.

RESPONSIBILITIES AND DUTES OF THE JOB

Role Specific Duties:~ To provide leadership to the administration and care staff and people management functions of caring Hearts Scotland.
~ To carry out and provide leadership in marketing the service, and selling is services at the agreed prices.
~ To maintain the operations of the caring Hearts Scotland at the standard agreed with the Director, within the financial budget or other parameters set by the Provider.
~ Be responsible for promoting and protecting the welfare of those individuals supported.

Working with others:~ Recruitment of Staff.
~ induct new started in accordance with caring Hearts Scotland policy.
~ Lead, Motivate and Direct Staff.
~ Conduct staff supervisions and annual staff appraisals for all the head of department.
~ Develop staff to the full potential ensuring succession planning for Caring Hearts Scotland.
~ Ensure Multidisciplinary team working is embedded in caring Hearts Scotland.

Leading by Example:
~ Seek opportunities for personal and professional growth.

Personal Responsibilities:~ Take responsibility for own professional development through performance and development reviews and undertake any relevant training.