As one of Edinburgh’s leading providers of home care, Social Care Alba delivers a wide range of care services which help people to stay in their own homes for longer. We are looking for a Care Coordinator/Admin to join our exciting, friendly and dynamic team.
Responsibilities
Liaising with service users and their families, including:
- Participating in the on-call rota
- Ensuring all SU records are kept up to date
- Recording and reporting Incidents, accidents, or complaints
- Effectively and efficiently handling all emergency on-call issues
- Liaison with other professionals, such as Hospitals, G.P, Social Work, District Nurses and EHSCP
Managing workflow, including:
- Managing and allocating Rotas on Care Planner, or a similar tool
- Attending and contributing to meetings
- Completing admin tasks on time, every time
- Participating in and contributing to business development
- Updating electronic records on PASS & WORKFORCE
Supporting the Office Manager with:
- Reports and data
- Compliance with the Scottish Social Services Council, and best practice